Return And Refund Policy

At Huzi Autos, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.

1. Eligibility for Returns

  • Items must be returned within 2-3 days of delivery.

  • Products must be unused, in original packaging, and resalable condition.

  • Proof of purchase (invoice or receipt) is required.

2. Non-Returnable Items

  • Customized products.

  • Items showing signs of use or damage.

  • Items on clearance or promotional sale, unless faulty.

3. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection.

  • If approved, your refund will be processed within 7–14 business days.

  • Refunds are made to the original method of payment.

4. Exchange Policy

  • Exchanges are subject to product availability.

  • Contact our support team to initiate an exchange.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the product was defective or incorrect.