Return And Refund Policy
At Huzi Autos, customer satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Returns
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Items must be returned within 2-3 days of delivery.
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Products must be unused, in original packaging, and resalable condition.
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Proof of purchase (invoice or receipt) is required.
2. Non-Returnable Items
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Customized products.
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Items showing signs of use or damage.
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Items on clearance or promotional sale, unless faulty.
3. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection.
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If approved, your refund will be processed within 7–14 business days.
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Refunds are made to the original method of payment.
4. Exchange Policy
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Exchanges are subject to product availability.
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Contact our support team to initiate an exchange.
5. Return Shipping
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Customers are responsible for return shipping costs unless the product was defective or incorrect.